Some affected users have reported paying $800 for an out-of-warranty exchange with Microsoft to fix the hardware issue, although Microsoft’s support site lists the cost for a screen replacement at $450. While Microsoft recommends that owners contact their support lines, devices are generally out of warranty when the problems start occurring. It’s currently affecting less than 1 percent of all Surface Pro 4 devices. The Verge understands that the screen flickering problem is a hardware issue that Microsoft won’t be able to fix with a software update. Another user posted a video showing how the flickering stops as soon as the Surface Pro 4 is placed in a freezer. “I get about half an hour’s use out of it after ten minutes in the freezer,” says one owner. Other names may be trademarks of their respective owners.Some owners have even started freezing their tablets to stop the screen flickering temporarily. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2021 NortonLifeLock Inc. The Norton and LifeLock Brands are part of NortonLifeLock Inc. W7 may also require a restart to satisfy Norton to fully update itself.ĮDIT googled around and found info re turning off " Windows error reporting Service" Which is needed by Norton, and other programs to fully update itself. With this enabled, you never get a full shutdown. Windows 8 needs to be shut down correctly for Norton to update properly.Īn issue with Windows 8/8.1 is the Fast Start feature. Please run Norton LU till no more updates and restart as required.
Please site info you found re N360 was the problem. Re: I went online and found that Norton 360 was the problem and so I went into safe mode to uninstall and the problem was solved. What security product did you have and how did you remove old security product.
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